At Luxwe, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of information to provide and improve our services:
(a) Personal Information
When you make a purchase or register on our site, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party services)
(b) Non-Personal Information
We may collect information about your device, browsing actions, and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Pages viewed and time spent on our site
(c) Cookies
Our site uses cookies to improve functionality and user experience. These small data files track your preferences and site usage. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Processing and fulfilling orders
- Providing customer support
- Personalizing your shopping experience
- Sending order updates and promotional emails (you can opt-out anytime)
- Improving website functionality and security
- Complying with legal obligations
3. How We Protect Your Information
Luxwe implements industry-standard security measures to protect your personal data, including:
- SSL encryption to secure data transmission
- Secure payment gateways for transactions
- Restricted access to sensitive information
- Regular monitoring for vulnerabilities and threats
While we strive to safeguard your data, no method of transmission over the internet is 100% secure.
4. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors that assist with payment processing, shipping, and website functionality.
- Legal Authorities: When required to comply with applicable laws or protect our rights.
- Analytics Providers: Tools like Google Analytics to understand site usage and improve user experience.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct your personal details.
- Deletion: Request the removal of your data, subject to legal or contractual obligations.
- Opt-out: Unsubscribe from marketing communications via the link in our emails.
To exercise your rights, contact us at [Insert Contact Email].
6. Children’s Privacy
Luxwe’s website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
7. Third-Party Links
Our website may contain links to third-party sites. Luxwe is not responsible for the privacy practices of these external websites, and we encourage you to review their policies.
8. Cookies and Tracking Technologies
Cookies help enhance your browsing experience. By using our site, you consent to the use of cookies unless disabled in your browser settings. Common types of cookies we use include:
- Essential Cookies: For core site functionality.
- Performance Cookies: To analyze site usage.
- Targeting Cookies: For personalized marketing.
9. International Users
If you are accessing our site from outside of [Your Country], be aware that your information may be transferred, stored, and processed in our operational locations.
10. Changes to This Policy
Luxwe reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting, and we encourage you to review this policy regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
Luxwe Customer Support
Email: [bella850808@gmail.com
Phone:+8616619928679
By using our website, you agree to the collection and use of your information as described in this Privacy Policy.