Terms of service

Welcome to Luxwe. By accessing or using our website, products, or services, you agree to be bound by the following terms and conditions. Please read these terms carefully before using our site.


1. Acceptance of Terms

By accessing or using Luxwe’s website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you are prohibited from using or accessing this site.


2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase on our website. By using this website, you represent that you meet this eligibility requirement.


3. Use of Our Website

You agree to use the website solely for personal and non-commercial purposes. Any unauthorized use, including data scraping, reverse engineering, or distributing content from this site, is strictly prohibited.


4. Product Information

  • Luxwe specializes in high-quality lab-grown moissanite and diamond jewelry.
  • All products are described as accurately as possible. However, slight variations in color, size, or design may occur due to manufacturing processes.
  • Prices, promotions, and availability are subject to change without prior notice.

5. Orders and Payments

  • Order Confirmation: Orders are confirmed upon receipt of payment. Luxwe reserves the right to refuse or cancel orders for any reason, including errors in pricing or availability.
  • Payment Methods: We accept [list accepted payment methods, e.g., credit cards, PayPal, etc.].
  • Taxes and Duties: Customers are responsible for any applicable taxes, customs, or import duties.

6. Shipping and Delivery

  • Orders are shipped to the address provided at checkout. Ensure that all shipping details are accurate, as Luxwe is not responsible for delays or lost items due to incorrect information.
  • Delivery times may vary depending on your location and shipping method.

7. Returns and Refunds

  • Luxwe offers a [insert time frame, e.g., 30-day] return policy for unworn and undamaged products in their original packaging.
  • Custom or engraved items are non-refundable.
  • For returns or refunds, please contact our customer support at [insert contact details].

8. Intellectual Property

All content on this website, including images, text, designs, logos, and product descriptions, is the property of Luxwe and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.


9. Limitation of Liability

To the fullest extent permitted by law, Luxwe is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services.


10. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.


11. Changes to Terms

Luxwe reserves the right to update these Terms of Service at any time without prior notice. It is your responsibility to review this page periodically for changes.


12. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Luxwe Customer Support
Email: bella850808@gmail.com
Phone: +8616619928679


By using our website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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