We want you to shop with confidence, which is why we have a 30-day return policy.
If you are not satisfied, you have plenty of time to return your item. To qualify for a full refund or exchange, your item must be in its original, undamaged, and unworn condition with the original tags attached or included. Our operations team will evaluate all returns before acceptance.
The evaluation process typically takes 10 to 14 days to complete.
- Engraved items are non-returnable and non-exchangeable.
- Customized and special orders cannot be returned or exchanged.
- Resized items are not eligible for returns or exchanges.
How to Return Jewelry
We offer a 30-day return policy.
If you are sending a ring back for a one-time complimentary resizing, please clearly specify the size you would like us to adjust the ring to.
For safety, return your jewelry in its original packaging or a box of similar size.
Include a note in the package explaining the reason for the return. This will help us process your return faster.
Use a reliable, trackable, and insured shipping service to return all items to the address listed below.
We recommend that you fully insure the item and retain all documents you received with your order.